General Personal Data Statement
Access to our website is logged for the purpose of security. No personal data is ever collected. IP addresses are collected to help protect us against cyber-attacks.
We collect personal data (e.g., names, addresses, telephone numbers, or e-mail addresses) in connection with the operation of our websites only when an individual has voluntarily provided such data to us or granted permission to use the data (e.g., through registration, contact inquiries, job applications etc.).
We use the data that we collect only for the purpose for which you divulged the data to us, such as to answer your inquiries, process your job application, or give you information.
Data is shared only in connection with and in compliance with applicable laws and regulations. We do not sell or otherwise market your personal data to third parties.
Third party websites
(a) Our websites includes hyperlinks to, and details of, third party websites.
(b) We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Cookies that we use
(a) to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google Analytics).
(c) to provide website functionality, such as securing our contact forms.
Cookies used by our website
We use exp_last_activity so every time the page is reloaded the last activity is set to the current date and time. It is used to determine form or login expiry. This is essential for logged in users to record their data and not lose it as it is being input. The expiry time 12 months.
exp_last_visit sets the date and time that the you last visited the site. Affects guests and logged in users. The expiry time is 12 months.
exp_tracker tracks the last 5 pages you viewed and is used primarily for redirection after some actions on the site ie moving back to pages. This affects guests and logged in users. This cookie expires when you leave the site.
We also use exp_csrf_token. This cookie protects against Cross Site Request Forgery (CSRF). A CSRF attack forces a logged-on victim’s browser to send a forged HTTP request, including the victim’s session cookie and any other automatically included authentication information, to a vulnerable web application. It expires from your computer after one hour.
token is used to secure contact form submissions. Expiry time: session.
Cookies used by our service providers
_ga – Used to distinguish users. Expires after 2 years.
_gid – Used to distinguish users. Expires after 24 hours.
_dc_gtm_UA-8559356-2 – Used to throttle request rate. Expires after 1 minute.
We use Google Adwords Remarketing to show relevant adverts to visitors to our website. Google Adwords Remarketing uses the following cookies:
NID – to help customise ads across Google Properties. Expires after 6 months.
IDE – to help customise ads across the web. Expires after 1 year.
We use Google Maps to show you our site location on our website. Google Maps can set the following cookies to measure the number and behaviour of Google Maps users: SID, SSID, HSID, NID, PREF. Most expire after 6 months.
We analyse the web traffic from this site in Hubspot CRM system. To see a breakdown of the cookies set and used by Hubspot follow this link. https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
Alternatively, most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari);
Blocking all cookies will have a negative impact upon the usability of ours and many other websites.
If you block cookies, you will not be able to use all the features on our websites.