Sales, Marketing and Customer Service

Sales, Marketing and Customer Service

Our customers are at the heart of our operation!

Dynex Sales and Marketing team are experts in their field and support customers with product solutions to enhance the performance and reliability of their application.

The team are driven in finding new opportunities and converting leads into sales through active communications, targeted messaging and branding initiatives. They explore exactly how our customers think, defining comprehensive buyer personas, analysing trends, understanding the market share and aligning product placement, pricing and promotion to the industry sector.

The sales and marketing team dedicate their efforts to maintaining excellent customer service standards, customer retention and product satisfaction.

If you are looking to join our Sales and Marketing department, we look for the following skills:

  • Ability to build effective relationships
  • A passion and motivation for sales conversions
  • Rapid learner with the ability to understand technical product knowledge
  • Active listener and a clear communicator
  • Excellent negotiation skills

REBECCA HORGAN

"Making a difference to our customers by providing an exceptional service gives me a genuine feeling of job satisfaction. Leading a fast-paced customer service department comes with daily challenges which I use as an opportunity to learn and improve processes and procedures, enhance our customer experience and positively support my team in their daily activities."

Rebecca Horgan, Customer Service and Export Compliance Manager

"With new power generation, e-mobility and industrial applications, every day brings fresh opportunities, and with it the chance to work with a diverse range of customers and colleagues. My role gives me immense satisfaction and constant variation, with the opportunity to improve and develop our products and ways of working to support customers across various sectors achieve their goals."

Steve Tricker, International Sales Group Manager

STEVE TRICKER